• ADA wanted to extend its processes by making them easy to share, update and adhere to standards so that everyone could engage in the business and collaborate effectively. Credit: ADA
    ADA wanted to extend its processes by making them easy to share, update and adhere to standards so that everyone could engage in the business and collaborate effectively. Credit: ADA
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Australian Defence Apparel (ADA), ADF uniform and equipment designer and manufacturer has commenced implementation of a cloud-based business process management software to drive process efficiency throughout the organisation.

In recent years, ADA has experienced unprecedented growth and expansion into new markets and defied manufacturing sector trends, reporting a 12.5 per cent increase in staff over the past 12 months. The company’s Bendigo factory now manufactures more than 500,000 garments every year, and has supplied several million garments to clients around the world over the last 10 years.

Previously identified in the marketplace only as a trusted defence manufacturer rather than as an apparel manufacturer working across many industry sectors, ADA has witnessed strong growth in its design workforce and has expanded into new markets beyond defence to emergency and health services.

ADA was increasingly working with multiple applications to map everyday business processes which were unwieldy to manage, store and update.

These applications included a variety of Visio, Word, Excel and PDF files which not only required specific skill sets to operate but lacked the capacity to drive cross business collaboration. They required separate licenses to operate and naming conventions and version control were unstructured which also dented productivity.

“The ADA business has recently gone through an ownership model change as well as a marketing and rebranding exercise. In conjunction with these changes and due to ongoing growth, we wanted to extend our processes by making them easy to share and update and adhere to standards so that everyone could engage in the business and collaborate effectively,” Aaron Cousins, IT Manager at ADA said.

Following a market review in conjunction with one of its IT partners, Carrot Solutions, ADA selected Promapp cloud-based business process management software based on several key factors including its rich functionality, strong governance and collaborative functionality.

“The fact that Promapp is SaaS-based also provides us with an opportunity to reduce the burden on our own IT infrastructure while its workflow and collaboration features will support all company processes from supply chain, warehousing and distribution to manufacturing and finance,” Cousins said.

“Although we’re already very mature, in that we have well documented processes, Promapp will add value in supporting the management of the content in those processes. Staff will now be able to suggest process updates and quickly implement improvements, boosting overall efficiency and productivity.”

Promapp helps organisations build, improve and share their process knowledge from a central online repository. It drives process improvement by simplifying process mapping, so that teams can own and improve their own processes. It will specifically enable ADA to map, review and improve processes on an ongoing basis, providing a faster, smarter way to deliver a range of appropriate and well-planned services to clients wherever they may be located.

“ADA embeds the conditions for innovation through our culture. Every staff member has a responsibility and is empowered to contribute to the ideas, research, and exploration that are a part of the everyday business environment. Promapp will play a critical role in supporting our emphasis on ideas and innovation,” Cousins said.

 

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