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Defence has signed three major contracts to deliver ICT support services, which will commence transitioning in February.

The services include ICT Service Desk operations, the integration and coordination of multiple suppliers, and deskside support for approximately 100,000 users across more than 450 locations around Australia.

Assistant Minister for Defence David Fawcett said the contracts would provide Defence with efficient and economical ICT support services for all staff and personnel at military bases, offices and sites across Australia.

“Defence has been in negotiations with the successful tenderers to ensure that these contracts provide value for money and support military operations and business,” Minister Fawcett said.

Kinetic IT Pty Ltd has been awarded two separate three-year contracts to the total value of $91 million, for the provision of ICT Service Desk operations and Service Integration and Management (SIAM).

“I am excited to see Kinetic IT, an Australian-owned and operated company, introduce their operations into the federal government arena,” Minister Fawcett said.

“Kinetic IT will be establishing a regional office in Canberra, creating around 200 jobs across NSW and the ACT.”

Fujitsu Australia has been awarded a contract worth $99 million to deliver desktop services, warehousing and asset management, VIP support, project services, formal messaging, and audio visual services for Defence over the next three years.

“Fujitsu Australia has a long-standing relationship with Defence, with over 600 staff dedicated to Defence activities and contracts,” Minister Fawcett said.

In a statement, Fujitsu said it will partner with a number of Australian SMEs and a number of indigenous partners for the delivery of services.

"We currently have over 600 people dedicated to Defence activities and contracts such as this help us to provide strong employment opportunities for Australians, which is a key focus for the business," Mike Foster, CEO for Fujitsu Australia and NZ, said.

“We are pleased to continue our long-standing relationship with the Department of Defence, which has been in place for over 20 years. This new contract provides an opportunity to leverage our extensive resources to ensure that Defence personnel have the support they need to carry out essential services Australia-wide and beyond."

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