• Soldiers in Afghanistan have benefitted from Diggerworks effort.
    Soldiers in Afghanistan have benefitted from Diggerworks effort.
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The new more open and consultative Australian Defence Force has confessed that it really wasn’t properly outfitting the diggers for much of the time they were fighting in Afghanistan.

It can make this admission with less of a guilty conscience because it can point to creation of the Diggerworks organisation as indicating it finally got it right.

All this emerged in a new study commissioned by defence and released the same day Kevin Rudd launched his successful challenge to Julia Gillard, thus ensuring it attracted minimal media attention.

This intriguing study by a pair of outside management experts says the procurement system for outfitting the soldiery evolved to acquire large quantities of kit at lowest price with maximum propriety in cycles of around seven years.

That assumed that the actual need for what’s termed soldier ensemble – uniform, boots, webbing, body armour and load carrying equipment – would remain static between procurements. It didn’t.

“Consequently, despite all the people in the procurement chain outfitting the soldiers having the very best of intentions, the soldiers in Afghanistan were going into the field ready to fight in Iraq, just as those in Iraq had essentially gone into the field well equipped for East Timor,” they said.

In hindsight, all this seems pretty obvious. Troops headed into East Timor in 1999 with kit which had been perfectly appropriate in Northern Australia. Fortunately the Vietnam-era body armour wasn’t put to any great test. The same gear wasn’t nearly as appropriate in southern Iraq, prompting rapid procurement of a range of new equipment including desert pattern cams and improved body armour.

In southern Afghanistan this same heavy armour, weighing in at some 11 kilograms and well-suited to mostly vehicle-mounted operations, proved ill-suited for troops patrolling on foot in baking summer heat and needing to be able to respond with agility to contacts with insurgents.

The complaints started to flow as growing numbers served in southern Afghanistan. The soldiers knew there was better kit available, although not necessarily because it was in use by their allies. This coincided with the surge in availability of high quality after-market kit. Being good Gen-Y consumers, the diggers could see what was on offer on the internet and through a growing number of specialty stores, often conveniently close to their barracks.

This study attributes part of the soul-searching which resulted in the Diggerworks organisation to a “difficult” Senate estimates committee hearing in mid-2010. There the head of the Defence Materiel Organisation’s land systems division Major General Grant Cavenagh copped an extended grilling over a wide range of shortcomings with the soldier kit and the supply system.

Your correspondent generally follows the estimates committee hearings but didn’t specifically recall this event. So, courtesy for the full Hansard transcript on the parliament website, he went for a second look.

MAJGEN Cavenagh started soon after 9am, sharing the joy with then DMO head Stephen Gumley, CDF Angus Houston and Chief of Army Ken Gillespie. Shadow defence minister David Johnston was asking most of the questions. This continued for the better part of 10 hours and covered a very broad range of topics to do with procurement of kit.

It mightn’t have seemed such a big deal at the time but in hindsight much appears to have flowed from this. According to the study by Peter Cebon and Danny Samson, this placed the symptoms of the problem into sharp focus.

Senator Johnston probably didn’t have in mind broad reforms but on the basis that his persistent questioning pushed along the process, he can take a modest bow. A fair bit has been written about Diggerworks, unashamedly named after the US military’s Gruntworks. In simplest terms this organisation works out what the soldiers need by actually going out and asking them. From there, the idea is to buy small quantities of quality kit more often to equip those actually in the field, not the defence force.

It would seem to follow that buying small avoids the economies of large-scale acquisition. But the study said there were offsets in other areas. By not buying huge quantities, there’s not the problem of much of it becoming obsolete.

As well there’s the intangibles – the diggers were happier and performed better, with the plus for senior commanders that their gripes didn’t end up featuring in the Sydney Daily Telegraph.

It’s understandable how the procurement system evolved to be the way it was. In World War Two, the emphasis was on outfitting a vast citizen army as speedily as possible and the performance was impressive. Post-war, unionised government-owned defence factories soaked up so much taxpayer funds that a despairing Labor government opted for privatisation.

In this new and globalised world, one issue which incited public debate related to a never exercised option for Bendigo-based Australian Defence Apparel to source fabric for combat clothing from China.

That was of course billed in the tabloid media as diggers going off to war in Chinese-made battledress as an inevitable consequence of defence cost-cutting. The government wasn’t about to allow that to happen, with five-year contracts awarded at the end of last year to two Aussie firms.

However, no such outrage greeted moves to source initial buys of the new Multicam pattern combat uniforms, issued to units deploying to Afghanistan and well-regarded by the troops, from the US. It’s now made in Australia.

In their study, Cebon and Samson ponder whether the lesson of Diggerworks can be applied to other areas of defence procurement. The answer seems to be, with a few minor exceptions, probably not because of the idiosyncracies of procuring soldier kit.

For one thing, soldiers come in all shapes and sizes and do different jobs, requiring a diversity of items, none particularly expensive by the standards of jet fighters and most with a relatively short life, allowing a replacement cycle in years rather than decades.

With Australia now out of East Timor, mostly out of the Solomons and well on the way to getting most troops out of Afghanistan, the challenge for defence will be to absorb the hard-learned lessons that led to Diggerworks so well that we don’t have to repeat all this in the next round of conflict, perhaps a decade down the track.

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