EPE has announced that they have received certification as operating an AS/NZS ISO 9001:2008 certified Quality Management System for the provision of Counter IED,EOD, and Force Protection Solutions including Equipment, Design, Training and Consultancy Services.
The certification is formal recognition of EPE’s commitment to focusing on it's customer, and consistent and continuous improvement of our processes.
EPE's ability to identify and meet the needs of their customers ensure product quality through extensive quality assurance checking, on-going staff training and development, operations and continued improvement of their quality management system.
This process include extensive evaluation, setting measureable objectives and incorporating corrective and preventative actions and methods of monitoring their customer satisfaction.
Their staff have been trained on the new or updated procedures and key staff are part of the review and improvements steps. Finally, an extensive audit was carried out to enable their certification. To maintain the certification, the assure me they will undergo audits to ensure compliance and to assess initiatives for continued improvement.
Warwick Penrose, Managing Director of EPE explains ‘We believe that our decision to seek ISO 9001 Certification supports our commitment to providing dependable service and expertise to our customers to always deliver our brand promise Trusted to Protect.’
For more information:
Visit the website at: www.epequip.com or contact Narelle Hoffman, Marketing and Corporate Communications (07) 3308 9300 or email: narelle@epequip.com